Your data
Is your store ready?
The recommended order, and what each step turns on in the conversation.
Not everything is needed on the first day. The steps are in order of importance for your customers: the first four let the assistant take a correct order; the others make it as good as your best shop assistant. In the portal, «Set up your store» checks by itself the steps needed to open (products, chat, delivery, a test order, where orders arrive).
The assistant finds your products and builds the right cart: price of the sales unit, kilos, cases, fresh counter products.
Code, name, brand, price, net size, sold by weight, pieces per pack, stock on every row.
It says whether you deliver to the address, at what cost, and proposes your windows; it knows your closed days.
Every town you serve is in one active zone; every zone has windows; the holidays of the year are there.
It computes the total, the minimum order and the payment methods.
Minimum order and payment methods set; threshold not below the cost.
The order reaches you, and a customer who asks for a person is called back.
In Where to receive orders, where orders arrive; a webhook or pull for support requests; the support email in Store settings.
Links to your products, shelves, FAQ and offers.
The site's address in Store settings; product links in the catalog.
The «usual»: «milk» becomes the milk each customer always buys, in the last quantity.
The last 12 months of orders, with customer code or phone.
«What's on offer?» has an answer; the offer starts and ends on its dates.
Offer price below the selling price; start and end dates.
The assistant speaks with your voice.
Greeting and welcome rewritten in your languages; department headers.
Dates, times and amounts written the way your customers read them.
The time zone in Store settings; the currency is set when the store is created.